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ProblemWorks

Digital problem solving

What's slowing your business down?

Manual admin. Repetitive work. Spreadsheets. Disconnected systems. Endless emails. Information nobody can find. Processes everyone has learned to work around.

Tell us what's not working. We'll work out how to fix it.

Tell us your problem How we work

No technical specification required.

Just tell us what's taking too long, costing too much or causing frustration.

See the problem

The hidden bottleneck quietly eating your week.

Copying numbers between screens. Chasing updates. Re-typing the same information. Ninety seconds on the work that slows businesses down, and what happens when the process underneath gets fixed.

Tell us your problem
01:30 / 9:16

The problem

Your business probably doesn't need more software.It needs the right solution.

Most businesses don't become inefficient overnight.

A spreadsheet gets created.

Then another.

An email process appears.

Someone starts manually copying information.

A WhatsApp group becomes the easiest way to communicate.

Someone builds a workaround.

Eventually, those workarounds become the way the business operates.

ProblemWorks finds the friction hiding inside those processes and works out a better way.

  1. 01

    Chaos

    Spreadsheets, inboxes and side processes multiply.

  2. 02

    Friction

    Work takes longer than it should and nobody knows why.

  3. 03

    Problem

    The workaround becomes the way the business runs.

  4. 04

    Solution

    The right system is designed around the real process.

  5. 05

    Improvement

    Time returns to the business and compounds.

Sound familiar?

Do any of these sound familiar?

01“We're still running this from a spreadsheet.”

02“Someone has to manually do this every day.”

03“Nobody knows where the latest information is.”

04“We're constantly chasing people for updates.”

05“Our software doesn't actually do what we need.”

06“We're copying information between systems.”

07“We've got a process everyone hates.”

08“We know there's a better way — we just haven't had time to find it.”

That's where ProblemWorks comes in.

Tell us your problem

Problems we solve

We solve problems that slow businesses down.

Automation

Remove repetitive work and let systems handle the jobs they shouldn't need people for.

01

Admin

Reduce manual data entry, paperwork, follow-ups and repetitive processes.

02

Information

Bring scattered information together so people can find what they need.

03

Communication

Replace disconnected emails, messages and spreadsheets with connected workflows.

04

Visibility

Give decision-makers a clear view of what's happening across the business.

05

Growth

Build systems that allow businesses to grow without adding unnecessary complexity.

06

We don't start with technology

We start with the problem.

You don't need to come to us with a technical specification.

You don't need to know whether you need:

  • AI.
  • Automation.
  • An app.
  • A dashboard.
  • A customer portal.
  • An integration.
  • Or a completely new system.

That's our job.

01You tell us what isn't working.

02We understand the process.

03We identify the real problem.

04Then we work out what the solution should be.

The technology comes second.

How we work

Five stages, start to finish.

01

Discover

Understand the business, the people involved and how the process currently works.

02

Diagnose

Identify bottlenecks, duplication, wasted time and opportunities for improvement.

03

Solve

Design the simplest effective solution.

It could be software. It could be automation. It could be AI. It could be a new workflow.

Or a combination of all four.

04

Build

Turn the solution into something people can actually use.

Build, test, implement and refine.

05

Evolve

Once the solution is working, identify what else can be improved.

Small improvements compound. Better systems create better businesses.

Engagement & pricing

Predictable, staged, transparent.

No open-ended retainers. No technical guesswork. Every project starts by understanding the problem.

Stage 01

Problem Review

Free

30-minute discovery call

  • Talk through the bottlenecks, admin and spreadsheets slowing your team down.
  • Work out whether there's a problem worth solving — with technology or simply a better process.
  • An honest first view of whether automation, software or integration could help.

Clarity on whether we can help. No sales pressure. No specification required.

Stage 02

1-Day Process Audit

£1,250 + VAT

Plus travel and accommodation if required.

A full day inside your business

  • We follow the work end to end — from first enquiry through quoting, delivery and invoicing to job completion.
  • We look at the real tools: the spreadsheets, email chains, paper notes and disconnected systems.
  • We find the repetition, the handoffs and the things only one person knows how to do.

A process and bottleneck map with prioritised recommendations. Yours to keep, whether you build with us or not.

Stage 03

Solution Build

Fixed-scope quote

Milestone-based delivery

  • A fixed-price, fixed-timeline proposal based on what the audit found.
  • Built, tested and rolled out in phases, so improvements arrive early.
  • Team training and refinement after launch.

A working solution that removes the bottleneck — not software for the sake of it.

Have a bottleneck you'd like to talk through?

Book a free discovery call →

What we build

Whatever solves the problem.

Technology is the tool. The problem is the starting point.

Bespoke software

Business systems designed around the way your company actually operates.

AI & automation

Automate repetitive work, workflows and decision-support processes.

Web applications

Powerful browser-based systems for teams, customers and operations.

Mobile apps

Purpose-built mobile experiences for customers, employees and specialist workflows.

Dashboards

Turn scattered business information into useful visibility.

Integrations

Connect existing systems so information moves automatically instead of being copied manually.

Real-world examples

Problems are everywhere.

Here are just a few examples of the kinds of problems we can solve.

Example problemExample 01 — Manufacturing

Problem

Quotes, materials, labour, production, procurement and profitability are spread across spreadsheets and disconnected systems.

Potential solution

A central commercial and production management platform connecting estimating, jobs, procurement, labour, costs and profitability.

Business system

Example problemExample 02 — Golf

Problem

Golf coaches have bookings, lesson notes, swing videos, analysis and player development information scattered across different tools.

Potential solution

A digital coaching platform combining lesson booking, player records, video analysis, feedback and ongoing development.

Sports technology

Example problemExample 03 — Service business

Problem

Staff spend hours every week chasing appointments, updates, documents and customer information.

Potential solution

A connected workflow that automates administration and keeps customers and staff updated.

Automation

Example problemExample 04 — Construction

Problem

Site teams, office staff, subcontractors and clients are communicating through disconnected messages, emails and spreadsheets.

Potential solution

A central project workflow with tasks, updates, documentation, approvals and communication.

Project management

Product incubation

Sometimes one problem isn't just one problem.

When we solve a problem for one business, we sometimes discover that hundreds of other businesses have the same problem.

That's where things get interesting.

A bespoke solution can become a repeatable product.

  1. 01

    One business

  2. 02

    One problem

  3. 03

    One solution

  4. 04

    Repeated problem

  5. 05

    Scalable product

We don't just solve problems.We look for opportunities inside them.

ProblemWorks can build bespoke solutions for individual businesses while developing repeatable software products for entire industries. Discover problems, solve them, identify the repeatable ones — then turn the successful solutions into scalable software products. That is the long-term ProblemWorks product model.

Potential product areas

A product ecosystem, built one problem at a time.

ProblemWorks

ProblemWorks Manufacturing

ProblemWorks Golf

ProblemWorks Construction

ProblemWorks AI

ProblemWorks Operations

Potential product areas

Every product starts with a problem worth solving.

These are illustrative directions, not products available today. Each one would only exist because the same problem showed up in enough businesses to be worth solving once, properly.

About

We believe businesses shouldn't have to adapt themselves around bad systems.

ProblemWorks exists to find the friction hiding inside businesses and remove it. We're interested in:

  • The things that waste time.

  • The processes people complain about.

  • The jobs nobody wants to do.

  • The information nobody can find.

  • The systems that don't quite fit.

  • The opportunities businesses haven't had time to explore.

We combine business understanding with technology to create practical solutions that make work simpler, faster and more connected.

Find the problem.

Understand it.

Fix it.

Improve it.

Differently built

Not another software agency.

01

You bring the problem

You don't need to know what technology you need.

02

We find the answer

We investigate the process before recommending the solution.

03

We build for real life

Solutions are designed around how people actually work — not how software thinks they should work.

Got a problem?

Don't worry about finding the technical solution.

Don't write a specification.

Don't try to explain what software you think you need.

Just tell us what's happening. We'll take it from there.

Tell us your problem

No technical knowledge required.